Wait wherever you like.
The walk-in waitlist for barbershops, salons and spas
Walk-In Waitlist is a walk-in waitlist app. Customers scan a QR code at your door, join the line from their phone and get a text when it's almost their turn, so they can wait wherever they like. Your team runs the line from any phone, tablet or computer, next to the booking app you already use.
Here to join a line? Scan the QR code at the shop to join its line. No app, no account. How joining works
Why do walk-in customers leave before their turn?
Nobody likes standing in a full waiting area without knowing how long it will take. Some walk out, some never come in, and the ones who stay keep asking the front desk how many are ahead.
A paper list doesn't fix it: customers still have to wait inside to hear their name.
How does it work?
Step 1
Customers scan the QR code
The poster at your door opens the join page. They type a first name and, if they want texts, a mobile number. No app, no account.
Step 2
They wait wherever they like
Their phone shows how many people are ahead and a time range. The page updates on its own.
Step 3
You call them in
Tap Notify, or start the customer ahead, and they get a text to head back. If they don't show up within your wait time (15 minutes unless you change it), mark a no-show and move on.
What do customers and your team see?
The customer's page
Their place in line, how many people are ahead and an estimate like "about 20–35 min". Plus I'm here, Switch to Anyone and Leave the line.
Your team's queue
A lane for each team member plus an Anyone lane, live on every device. Start, Done, Notify and No-show are one tap each, and you can add walk-ins who don't scan.
How much does it cost?
$29.99 a month for the first seat and $20 for each extra seat, with 750 texts a month for each paid seat. Try it free for 14 days, no card needed.
See full pricingQuestions and answers
Do customers need to download an app?
No. Customers join from the web page the QR code opens. No app and no account. Texts are optional.
Does it replace my booking app?
No. It runs your walk-in line next to the booking app you already use for appointments.
What if a customer has no phone?
Your team adds them by hand with just a first name, and you call them out loud when it's their turn.
Does it work in Spanish?
Yes. Customers and staff can use it in English or Spanish, and the texts go out in the customer's language.
Try it at your shop
Free for 14 days, no card needed. Most shops are set up in about 10 minutes.